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Snow Clearing FAQ

What is a windrow?
A windrow is a ridge of snow that is left behind after a snow plow or grader passes by.



After my street is plowed, who is responsible for removing the windrow or ridge of snow that was left behind by the snow plow?
As per our snow removal policy, generally, windrows across private walks and approaches are not removed by municipal equipment. This ridge of snow is the responsibility of the resident to remove. However, windrows will be removed after all Priority I and II streets are cleared if the height of the windrow is greater than 450mm (18"). After removing the windrow from the private driveway, the remaining windrow will be no greater than 300mm (12") and no less than 150mm (6").


Is there a street priority system in place for snow removal?
For the purpose of snow clearing, the street system has been classified in two categories Priority I and Priority II. However, some streets designated as a particular priority may be plowed on an accelerated basis together with streets of a higher priority. The purpose of prioritizing streets is to provide a prompt and efficient level of snow clearing for the residents of the R.M. of East St. Paul. The definitions listed below describe the general rule and some exceptions to the rule.


PRIORITY I STREETS

PRIORITY II STREETS
Following a major snowfall, all Priority I streets are cleared of snow immediately. All Priority I streets will be cleared to a bare surface within a 24-hour period. For a gradual accumulation of snow, Priority I streets are cleared of snow after 3cm (1.2") of snow or, as required, to a bare surface.
Priority II streets are cleared of snow to a bare surface whenever conditions allow following the completion of the cleaning of snow from Priority I streets. List of Priority 1 and Priority II streets.



To view the snow-clearing priorities map click HERE


Does the Municipality remove high piles of snow?
The Public Works Department monitors visibility at intersections on a regular basis throughout the winter months. Priority will be given to high piles located on Priority I streets. The Municipality does not remove high piles at private approaches or private entrances.


When will the sidewalks be cleaned?
Sidewalks will be cleared of snow to a compacted snow surface following a 50mm (2") snowfall accumulation. In the clearing of the snow from sidewalks, windrows across private approaches and/or walks will not be removed.


A sidewalk plow went by and left a ridge of snow which blocks my pathway; who is responsible to remove this?
Windrows of snow plowed across private approaches and/or walks resulting from sidewalk clearing operations are not removed by municipal equipment. This ridge of snow is the responsibility of the resident to remove.


Does the Municipality use sand on streets?
The Municipality uses a mixture of sand and salt on Municipal streets. The percentage of sand vs. salt varies but is generally between 5% - 7% salt mixed with the sand on colder days. On warmer days, we use 20% salt mixed with sand.


After the street is plowed, who is responsible to clear the windrow (ridge of snow) off my front approach?
Windrows of snow plowed across private approaches and/or walks resulting from sidewalk clearing operations are not removed by municipal equipment. This ridge of snow is the responsibility of the resident to remove.


Why does the Municipality dump snow on MY boulevard?
The Municipality's goal is to clear the roadways, and as a result, the snow piles cleared must be stored somewhere. We remind residents the MUNICIPAL boulevard is utilized for snow storage.


I am a senior citizen and am not able to shovel snow on my private approach - who can help me?
Upon receiving a yearly request in writing, the Municipality will clear any windrows left on approaches of residents who are senior citizens (65 years of age or older) and special needs persons, provided there is no other person residing there that is able to perform the work. If you find that this service does not meet your level of needs, there are many agencies found online that can perform this task.


Who do I contact if my neighbour is dumping snow onto my property?
Snow being dumped onto your private property is a matter between you and your neighbour and the Municipality does not get involved. If you have tried to discuss the problem with your neighbour and have been unable to resolve this issue, you can contact a lawyer to answer any legal questions you may have.


Can I move snow from my private property onto a municipal right of way?
As per By-Law 2006-15 Section 287-3d - 'No person shall: Permit any substance or thing to be taken from a private driveway, lane or property and deposited on a street or road that is under the jurisdiction of the Municipality'. In the event that you have witnessed a situation such as this, please contact the Public Works Department at 668-8336. A By-Law Enforcement Officer will investigate the situation and, if necessary, issue a notice.