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September 22, 2010
October 13, 2010
November 03, 2010
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Information - F.A.Q - Contact Information

 

Administration and Finance Department

 

The Administration Department is located in the Municipal Office at 3021 Bird's Hill Road. Office hours are from 8:30 AM to 5 PM, Monday to Friday. The Administration Office is the responsibility of the Chief Administrative Officer, who has five full-time office staff to assist in the various duties assigned to their department.

Under By-Law No. 97-6, the responsibility of the Administration and Finance Committee is

It is also the responsibility of the CAO to ensure that the by-laws, minutes and all other records and books of account are kept safe; to prepare and collect taxes and utility bills; to respond to inquiries from the public, staff and Council; to schedule all meeting of Council; to administer the payroll for thirty-nine staff; and to ensure that authorized expenditures are paid and that money belonging to the municipality is deposited in the appropriate financial institutes.

 

 

Frequently Asked Administration Questions

My question is about...

 

HOURS OF OPERATION
What are the hours of operation for the Administration/Planning Department?
8:30 a.m. to 5:00 p.m. Monday to Friday.

 

FREQUENTLY CALLED NUMBERS

What are the most frequently called numbers?

  Phone: Fax:
Administration 668-8112 668-1987
Planning 663-0618 668-1987
Public Works 668-8336 667-8312
Community Services 661-5844 667-8312
RCMP Non-Urgent 667-6519 -
Utility Meter Readings 669-8198 668-1987
Prairie By-law Enforcement 944-2914 -
Dog Complaints 944-2914 -
EMERGENCY NUMBERS
RCMP/Fire/Ambulance		 911 -

 

TAXES
When are taxes due?
Taxes are due on October 31st of each year.

How can I pay my taxes?
Cheque, Interac, cash, or T.I.P.P.S. We also have a night deposit box located outside the Administration doors on the pillar located on the right side of the walkway

What if I am late?
Penalties of 1.25% will be added on the first day of every month that you are in arrears

What if I do not receive my tax statement?
Tax statements are usually mailed out in June of each year. Please notify the Administration office if you have not received a tax statement bill as you are still responsible for paying your taxes.

Can I appeal my tax statement?
No, however you can appeal the assessed value of your property through the Board of Revision held every fall.

 

TAX CERTIFICATES
Tax certificates may be requested at our Administration office for $35, or by mailing us a request with a cheque for $35.

 

T.I.P.P.S.
 What is T.I.P.P.S.?
Tax Installment Payment Plan Service is a payment plan which allows tax payers to make twelve monthly payments for taxes

Who can go on T.I.P.P.S.?

  • If your tax account is current, and
  • If you have banking privileges at a financial institution, and
  • If your name is on the property title
How can I apply?
Complete the application form and return to the Administration Office with a "void" cheque

 

ASSESSMENT
How can I contact Assessment Branch? Call Selkirk Assessment at 1-204-785-5140

 

ONLINE BANKING
How can I pay online?
A customer can set up bill payments through one of the following institutions:
Each bank has two separate accounts one for TAXES and one for UTILITIES

  • CIBC: R.M. OF EAST ST PAUL
  • TELPAY: EAST ST PAUL (RM)
  • SCOTIABANK: R.M. OF ST. PAUL
  • RBC: R.M. OF EAST ST. PAUL
  • TD CANADA TRUST: EAST ST. PAUL (RM OF)
  • BANK OF MONTREAL: EAST ST. PAUL RM
  • BC CREDIT UNION CENTRAL: EAST ST PAUL RM

 

UTILITIES
What is the utility bill schedule?
JAN 1 - MAR 31 (Billed Apr 15, DUE May 15)
APRIL 1 - JUNE 30 (Billed Jul 15, DUE Aug 15)
JULY 1 - SEPT 31 (Billed Oct 15, DUE Nov 15)
OOCT 1 - DEC 31 (Billed Jan 15, DUE Feb 15)

What if I am late?
Penalties of 1.25% will be added on the first day of every month that you are in arrears.

What happens, if I don't pay my utility bill?
All outstanding utility balances are transferred to the tax account as at December 31st of each year.

I am moving. What do I do?
Water - on the very last day that you are in the house, write down the read from your meter and call it in to the administration office at 669-8198, along with the forwarding address for a final bill.
Sewer - contact the administration office and provide your forwarding address for a final bill.

 

DOG LICENCE
Why do I need a dog license?
The municipality has a by-law for the restraining and regulating the running at large of dogs and imposing licenses. As a requirement of the by-law, all dogs within the municipality must be licensed. No owner shall keep more than two dogs at the same time unless the owner has been authorized and licensed by Council to operate a Dog Kennel. The licensing year is from January to December.

What do I need to receive a dog license?
All dogs require a valid rabies vaccination certificate from a qualified veterinarian All female spayed or male neutered require a satisfactory certificate from a qualified veterinary surgeon.

How much does it cost?
For every dog ,
1. Any breed not neutered or spayed $10.00
2. Any breed neutered or spayed $ 5.00
3. Dog Kennel $50.00

What happens if my dog runs away?
Contact the Administration Office at 668-8112 and they can advise you whether your dog has been impounded by the number on the dog license. The Administration Office will endeavour to locate the owners of dogs immediately after impoundment.

 

LOTTERY LICENCE
Why do I need a lottery license?
The municipality has the authority to license charitable organizations and religious organizations located within East ST. Paul to conduct and manage a raffle lottery where the total prizes do not exceed $3,000.00. For any raffle lottery where the total prizes exceed $3,000.00, application must be made to:

Manitoba Gaming Control Commission
800 - 215 Garry Street
Winnipeg, MB R3C 3P3
Phone: 954-9424
Fax: 954-9450
Toll Free: 1-800-782-0363

 

NEWSLETTER
When does it come out?
Newsletter's are scheduled for distribution on the following dates:

  • March 15th,
  • June 15th,
  • September 15th,
  • December 15th

How can I get an article in the newsletter?
Send the information to administration.department@eaststpaul.com by the following dates:

  • February 8th,
  • May 9th,
  • August 11th,
  • November 10th

Articles will be reviewed for content and subject to space availability

 

WEST NILE VIRUS
What do I need to know about West Nile virus?
"What you need to know about West Nile virus" brochures may be picked up at the Administration Office, or can be accessed at the Province of Manitoba website - http://www.gov.mb.ca/health/wnv/index.html, You may also call Health Links at 788-8200 or 1-888-315-9257

 

INFORMATION SIGN - located at 3021 Bird's Hill Road
Can I display anything on the sign?
- Any information announcing support services; safety, health, holidays, festivals, athletic events and information featuring the attractions and events in East St. Paul will be posted on a space available basis
- Organizations may obtain a "LED Sign - Message Request" form at the Administration Office.

 

Contacts:

Administration Department
3021 Birds Hill Road
East St. Paul, Manitoba
R2E 1A7
Phone: 204-668-8112
Fax: 204-668-1987


Rhiana Carlson
Manager of Finance and Administration
3021 Birds Hill Road
East St. Paul, Manitoba
R2E 1A7
Phone: 204-668-8112
Fax: 204-668-1987